Lamieus Ltd is committed to providing an excellent shipping experience for our customers. This Extended Shipping Policy outlines our shipping methods, rates, and policies.

  1. Shipping Destinations

We ship both locally and worldwide, excluding military addresses such as APO, FPO, and DPO, PO Boxes, and other restricted destinations.

  1. Shipping Methods

We primarily use USPS, UPS, and DHL for shipping, but we may use other carriers as needed. Shipping rates are calculated based on the weight of the items in your order.

  1. Free Shipping

We offer free shipping on orders above $99. The free shipping option will be automatically applied at checkout for qualifying orders.

  1. Estimated Delivery Times

Our estimated delivery time is 5 to 10 business days, depending on your location and the shipping method selected. Please note that delivery times may vary due to factors such as customs clearance and local carrier handling times.

  1. Order Processing Time

Please allow up to 24 hours for us to process and ship your order.

  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can also use the tracking tool on our website to track your package.

  1. Shipping Address Changes

Customers can change their shipping address before the order has been shipped. If your order has already been shipped, you will need to wait for the package to arrive and then ship it back to us with the correct address. Additional shipping charges may apply.

  1. Shipping Issues and Delays
  • Lost Shipments: If your package is lost, please contact us within 30 days of the expected delivery date, and we will refund your purchase or send a replacement.
  • Damaged Shipments: If your package arrives damaged, please contact us within 7 days of receiving the package, and we will refund your purchase or send a replacement.
  • Delayed Shipments: If your shipment is delayed, we apologize for the inconvenience and offer a 10% discount on your next order as compensation.
  1. Customs, Duties, and Taxes

The customer is responsible for any customs fees, duties, or taxes incurred on international shipments. We are not responsible for any delays caused by customs processing.

  1. Shipping Restrictions

We reserve the right to restrict shipping to certain destinations or prohibit specific items from being shipped. We also reserve the right to cancel orders that cannot be shipped due to legal or regulatory restrictions.

  1. Insurance

We offer optional shipping insurance to protect your order against loss or damage during transit. If you would like to add insurance to your shipment, please contact us before placing your order.

By placing an order on our website, you agree to the terms of this Extended Shipping Policy. If you have any questions or concerns, please contact us at support@lamieus.com.